Franchise Manager

3 months ago
Job ID
# of Openings
AllSaints Studios East London – London


Founded in 1994, AllSaints has built an international team that includes some of the best global creative talent, imbued with a winning combination of business and design thinking.

The brand’s constant obsession is to deliver an immersive experience to our international customer base
in a way that embraces each unique culture. AllSaints is proud of the fact that every aspect of the brand is curated in-house, from store design and construction to the East London based coding team, making AllSaints a truly agile business working with pace and integrity.




We recruit the best digital creative innovators and design thinkers across the globe to spread the AllSaints message of integrity and sophistication. Our People are the ambassadors for our brand.

We look for individuality, confidence and attitude when we recruit, we seek people who disrupt the norm, push boundaries and are collaborative in their approach. They act with honesty and humility and treat those around them with respect. Our people are able to bring others with them and are the best in what they do.




AllSaints is looking for a Franchise Manager who will be responsible for managing, maintaining, and growing our franchise business. The role requires monitoring each individual store to sell-in the optimal collection, daily operations and be the point-of-contact at corporate headquarters for the franchise partner.


  • Forecast annual and monthly sales plan by store/country for the entire franchise portfolio.
  • Project and plan business by partner to ensure adequate inventory levels.
  • Review profitability reports to make decisions on how to grow a business (understand sales to stock ratios, gross margin, markdowns etc)
  • Organize and host franchise quarterly assortment reviews
  • Orchestrate product knowledge seminars for stores in order to train in-store selling staff of merchandise features, quality, fashion trends, and company direction
  • Advise accounts of merchandise ready and any production issues
  • Monitor, track and analyse account selling; generate and track weekly selling, door selling, seasonal turn, and seasonal margin
  • Partner with Global Business Development Director on a daily basis on territory status

From time to time involved in any ad-hoc projects





  • Extensive professional experience in apparel/non apparel sales at wholesale level, buying and/or retail experience.
  • Understanding of the apparel industry and how to analyse the business with “retail math” (ie., sell through, stock on-hand, inventory, and margin) 
  • Ideally have relationships with key partners in each territory
  • Adept with public speaking and conducting presentations to retail executives
  • Excellent computer skills with an emphasis on Microsoft Excel
  • Bachelor’s Degree (preferably in Business or Fashion Merchandising)
  • Fluency in language other than English



  • A developed network within your Area and key knowledge on trends, local influencers and great ideas on how to improve the brand in the country
  • A strong commercial business head on your shoulders. You think and act as a business manager
  • An analytic mind with an eye  to spot profitable business opportunities 
  • Able to manage a budget with confidence in knowing when to flex up and down to maximise trade opportunities
  • An innate desire to be customer centric and ensure they are at the heart of every decision we make
  • A Design Thinker - making key commercial decisions to drive the business forward.
  • Be planned and articulate a robust plan to look at store performance and what needs to be done in order to achieve maximum performance.
  • Astute decision maker, you will be brave in trying things which ultimately impact store sales and profitability.



  • Strong leadership skills with a passion to develop others, ensuring one consistent voice runs throughout your team
  • Strong coaching and flexible style of management, able to manage upwards and deliver on expectations set
  • A planned and thorough individual who is able deliver a robust plan to look at store performance and what needs to be done to achieve maximum performance.
  • You can act as a true AllSaints ambassador in your way of working  and in your way of communication
  • An air of positivity that surrounds you and you are professional and inspiring to others
  • Time management is your middle name. You are able to plan, prioritise and meet deadlines with ease
  • You are a natural leader who is strategic and inspirational to others and takes people on the journey with them
  • Strong coaching and flexible style of management, someone who can manage upwards and deliver on expectations they set


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