Global Franchise Manager

1 month ago(11/12/2017 09:03)
Job ID
# of Openings
AllSaints Studios East London – London





Reporting to the Global Business Development Director, you will split you time between our head office in Shoreditch, East London and travelling to our franchise markets (up to 50%). The Global Franchise Manager will be responsible for managing, maintaining, and growing our franchise business. The role requires monitoring each individual store to sell-in the optimal collection, managing daily operations and be the point-of-contact at corporate headquarters for our global franchise partners. You will partner with our leaders, bringing new creative and strategic solutions to the table in order to ensure key markets are trading profitably. 



  • Forecast annual and monthly sales plan by store/country for our entire global franchise portfolio.
  • Project and plan each business by partner to ensure adequate inventory levels are maintained.
  • Review profitability reports to make decisions on how to grow each business through a solid understanding of sales to stock ratios, gross margin & markdowns etc.
  • Organize and host franchise quarterly assortment reviews.
  • Orchestrate product knowledge seminars for stores in order to train in-store selling staff of merchandise features, quality, fashion trends, and company direction.
  • Advise accounts of merchandise ready and any production issues.
  • Monitor, track and analyse account selling; generate and track weekly selling, door selling, seasonal turnover, and seasonal margin.
  • Partner with Global Business Development Director on a daily basis on territory status.
  • From time to time involved in any ad-hoc projects brining Design-thinking to the table.




  • Extensive proven experience on a global scale partnering with and driving franchise partners in territories including Middle East, South American, Asia and Europe.
  • Previous experience at a senior wholesale level within the ready-to-wear industry is essential alongside the ability to analyse the business using “retail math” (ie., sell through, stock on-hand, inventory, and margin)
  • A developed network and key knowledge on trends, local influencers with a track record of creative and strategic solutions on how to improve the brand in each market.
  • A strong commercial business head, you must have demostrated the ability to think and act as a business leader and team manager.
  • An analytic mind with an eye to spot profitable business opportunities.
  • Previous experience of managing a budget/P&L with confidence, knowing when to flex up and down to maximise trade opportunities.
  • An innate desire to be customer centric and ensure they are at the heart of every decision we make.
  • A Design Thinker - making key commercial decisions to drive the business forward.
  • Evidence of building a robust plan to look at store commercials and what needs to be done in order to achieve maximum performance.
  • Astute decision maker, you will be brave in trying things which ultimately impact store sales and profitability positively.
  • A confident communicator, you will be adept with public speaking and conducting presentations to retail executives.
  • Excellent computer skills with an emphasis on Microsoft Excel.
  • Ideally you will be educated to Bachelor’s Degree level (preferably in Business or Fashion Merchandising), but this is not essential.
  • You must have a thirst for travel, with up to 50% of your time spent visiting our current and future franchise markets.


  • Strong leadership skills with a passion to develop others, ensuring one consistent voice runs throughout your team adapting to each individuals' style.
  • Strong coaching and flexible style of management, able to manage upwards and deliver on expectations set.
  • A planned and thorough individual who is able deliver a robust plan to look at store performance and what needs to be done to achieve maximum performance.
  • You can act as a true AllSaints ambassador in your way of working  and in your way of communication.
  • An air of positivity that surrounds you and you are professional and inspiring to others.
  • Time management is your middle name. You are able to plan, prioritise and meet deadlines with ease.
  • You are a natural leader who is strategic and inspirational to others and takes people on the journey with them.
  • Strong coaching and flexible style of management, someone who can manage upwards and deliver on expectations they set.




Founded in 1994, AllSaints has built an international team that includes some of the best global creative talent, imbued with a winning combination of business and design thinking.

The brand’s constant obsession is to deliver an immersive experience to our international customer base
in a way that embraces each unique culture. AllSaints is proud of the fact that every aspect of the brand is curated in-house, from store design and construction to the East London based coding team, making AllSaints a truly agile business working with pace and integrity.




We recruit the best digital creative innovators and design thinkers across the globe to spread the AllSaints message of integrity and sophistication. Our People are the ambassadors for our brand.

We look for individuality, confidence and attitude when we recruit, we seek people who disrupt the norm, push boundaries and are collaborative in their approach. They act with honesty and humility and treat those around them with respect. Our people are able to bring others with them and are the best in what they do.



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