People & Culture Advisor

UK-London
4 weeks ago
Job ID
2017-4342
# of Openings
1
AllSaints Studios East London – London
Department
People & Culture

A BIT ABOUT ALLSAINTS AND THE TEAM

Founded in 1994, AllSaints has built an international team that includes some of the best global creative talent, imbued with a winning combination of business and design thinking.


The brand’s constant obsession is to deliver an immersive experience to our international customer base in a way that embraces each unique culture. AllSaints is proud of the fact that every aspect of the brand is curated in-house, from store design and construction to the East London based coding team, making AllSaints a truly agile business working with pace and integrity.

ALLSAINTS PEOPLE

We recruit the best digital creative innovators and design thinkers across the globe to spread the AllSaints message of integrity and sophistication. Our People are the ambassadors for our brand.


We look for individuality, confidence and attitude when we recruit, we seek people who disrupt the norm, push boundaries and are collaborative in their approach. They act with honesty and humility and treat those around them with respect. Our people are able to bring others with them and are the best in what they do.

 

WHAT WILL I BE DOING?

Reporting to the People & Culture Partner EU/UK, you will act as a point of contact for queries and ensure we are always offering a high level of service to our employees. You will look after specific districts within our retail population, partnering closely with our District, Area and Store Managers to support the management and development of their teams.

 

  • Acting as the first point of contact for employees and managers in your districts, providing an advisory service in regards to all areas of employment
  • Employee Relations - managing multiple cases at one time, including anything from absence, probation, performance, grievance and disciplinary matters;
    • Providing advice at all stages throughout the process, and taking part in meetings where required
    • Ensuring policies and procedures are understood and adhered to
    • Administrating letters and other relevant documentation
    • Ensuring that all cases are dealt with fairly and consistently, in line with legislation and company policies
    • Making commercial decisions and assessing risks, ensuring the best outcome for the individual as well as the business
  • Building and maintaining strong partnerships with all colleagues and stakeholders within the business; coaching, working collaboratively and ensuring the highest level of support
  • Assisting in the maintenance and updating of company policies, procedures and guidelines
  • Supporting with training and development activities as part of the People team, assisting with the assessment of training needs and supporting with the building and delivering of programmes where required 
  • Maintaining a thorough knowledge and understanding of compensation and benefits, providing information and advice, as well as suggesting and assisting with improvements where necessary
  • Assisting with the analysis of HR statistics and reporting
  • Participating in ad-hoc projects within the People team as required
  • Assisting with administrative tasks such as the maintenance of current HR systems 
  • Assisting in the coaching and development of more junior members of the People team

WHAT SKILLS DO I NEED FOR THE ROLE?

  • Excellent administrative and analytical skills
  • Organised and able to effectively manage and prioritise a heavy workload
  • Efficient and able to work at a fast pace with varied tasks
  • First class communication skills, both verbal and written
  • Team orientated
  • Results focused
  • Influencing and negotiation skills
  • A natural at being able to communicate and build relationships confidently across all levels in a clear and engaging way
  • Practically minded: able to roll sleeves up and get stuck in
  • Detail oriented, with a proactive approach to all aspects of work
  • High standard of ethics, integrity and confidentiality
  • Design thinking and innovative ideas
  • Flexible and adaptable, with a willingness to take on new challenges and give anything a go
  • UK employment law knowledge essential
  • CIPD qualified or working towards qualification desirable
  • At least 1- 2 years’ solid experience in a similar or ER role is essential
  • Using databases/HR systems desirable but not essential
  • Previous EU/International HR experience is desirable but not essential

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