Dual Site Concession Manager - GLF Haussmann & BHV Paris

Location FR-Paris
Posted Date 3 weeks ago(28/02/2018 14:48)
Job ID
# of Openings
Store Name


  • Brand experience is your obsession - the journey of your customer and team through brand is your key focus
  • You are a Brand Ambassador, driving relationships with existing clients, identifying and developing a strong client book, focusing on customer loyalty and retention
  • Creating opportunities to enhance the customer experience and drive sales, through events, private appointments and ongoing communications
  • Along with your management team, an obsession for our brand and product will enable you to create and execute a development plan for your team ensuring the highest levels of customer service are met
  • You have strong fashion retail background and you are an expert at floorset creation. Driving and developing your team’s execution. Enabling your team to own the process, building beautiful and commercial brand destinations
  • Know your team. Who is ready for the next step? You know what needs to be done to create the next generation of business leaders
  • You are a considerate, intelligent, inspirational and empathic leader of people who come from all backgrounds. You will use your skills to create an aspirational workplace breeding success
  • You are the example of a modern digital leader. Driving forward a culture of "Design Thinking", cultivating understanding in this field of expertise
  • You own the operational excellence of your store - right people, right place, right time
  • We can give you the tools and training to become an industry leader. Your natural intelligence and enterprise will be essential to support, our development, of your career and your businesses success


  • Store/ Concession Management experience - a proven track record of delivering exceptional customer experience through driving customer loyalty programmes
  • Client Relations - You will have an established client book and the ability to build exceptional customer relations allowing you to grow this over time
  • Brand experience - Client first, product knowledge (yours and the team’s), digital thinking, CRM and embodying the status "Brand Ambassador".
  • Relationship management - customer, team, brand, community and host
  • Team management - Recruitment, development and scheduling
  • Training - Weekly sessions, team development plans, store succession plans and the onbranding of new colleagues
  • HR policy management - Grooming & wardrobe, disciplinary actions
  • Visual merchandising - Planning and executing floor moves (potentially overnight), maintaining and developing floor sets
  • Time management - Scheduling, prioritising task and delegating accordingly (right people, right place)
  • Operations - Profit protection, Health & Safety and the management of stock in and out of the business
  • Business ownership - KPI review, (Conversion, ATV, UPT), market specific analysis and action




Our concession in Galeries Lafayette, Haussmann, Paris has been open since 2017. Supported by a team of 4 selling menswear collections across one floor. Usually trading from 09.30 in the morning until 20.30 in the evening (subject to seasonal change). Approximately a 15 minute journey from Paris, Gare du Nord station. Map





Founded in 1994, AllSaints has built an international team that includes some of the best global creative talent, imbued with a winning combination of business and design thinking.

The brand’s constant obsession is to deliver an immersive experience to our international customer base in a way that embraces each unique culture. AllSaints is proud of the fact that every aspect of the brand is curated in-house, from store design and construction to the East London based coding team, making AllSaints a truly agile business working with pace and integrity.



We recruit the best digital creative innovators and design thinkers across the globe to spread the AllSaints message of integrity and sophistication. Our People are the ambassadors for our brand.

We look for individuality, confidence and brand passion when we recruit. We seek talent with creative mindsets who are collaborative in their approach. Our brand ambassadors act with humility and treat those around them with respect. Obsessed with brand experience, we constantly strive to develop the brand and customer journey. By 2020, our aim is to lead the industry with best in class talent.




We are looking for talent with experience in a customer facing role.  A background of operating with pace will set you up for success with us.




Career development.  Your career matters to us and we will do what it takes to help you on your journey in life.  You’ll have to challenge yourself and your leadership.  The opportunities will be there.  You will need to know what to do to take them.


In addition to this we offer competitive pay and benefits package that includes an amazing employee uniform allowance and discount.

We are an Equal Opportunity employer and we very much look forward to hearing from you.


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