You will be working within a 24/7 Global Contact Centre, handling customer communication across multiple channels and report directly into a Team Leader. You will be working within a fast paced, digital and high pressured environment, with a primary focus on resolving customer issues, handling escalations, processing telephone orders and refunds, and providing luxury service solutions. You will be required to be fully flexible and work weekends, bank holidays and the key trading days during the peak period.
HOURS OF WORK
Link here to complete the online assessment: SkillsArena Online Assessment using Username: CCSA and Password: CCSA
THE ALLSAINTS STORY
Founded in 1994, AllSaints has built an international team that includes some of the best global creative talent, imbued with a winning combination of business and design thinking. The brand’s constant obsession is to deliver an immersive experience to our international customer base in a way that embraces each unique culture. AllSaints is proud of the fact that every aspect of the brand is curated in-house, from store design and construction to the East London based coding team, making AllSaints a truly agile business working with pace and integrity.
We recruit the best digital creative innovators and design thinkers across the globe to spread the AllSaints message of integrity and sophistication. Our People are the ambassadors for our brand. We look for individuality, confidence and brand passion when we recruit. We seek talent with creative mindsets who are collaborative in their approach. Our brand ambassadors act with humility and treat those around them with respect. Obsessed with brand experience, we constantly strive to develop the brand and customer journey. By 2020, our aim is to lead the industry with best in class talent.
BENEFITS OF JOINING THE TEAM